Open tickets
–
excludes alerts
Service Desk · Live
ALL CLEAR
No breached SLAs or critical tickets open
Open tickets
–
Closed (MTD)
–
New (MTD)
–
Backlog
–
Backlog hours
–h
Hours worked (MTD)
–h
Monitoring alerts
–
TAM visits (month)
0/ 12
0% of target
TBRs (quarter)
0/ 8
0% of target
Tickets per endpoint
–
manually maintained